Help in a Disaster

Legal help

We can provide free legal information, advice and support before, during and after a disaster.

If you have been affected by a flood, bushfire, storm or other event, call the Legal Helpline on 1300 366 424 Monday to Friday
9:00 am to 4:30 pm for free and confidential advice.

See our free legal advice webpage for more information, including the support we can offer those who have communication difficulties or speak a language other than English.

Legal information

We have information and resources to help you prepare for a disaster or identify if you have a legal issue following a disaster. Information about the relief and support that is available for those impacted by a natural disaster can be found below.

Our Legal Health Check – Preparing for a Disaster can help you prepare for the unknown and keep you and your loved ones safe.

Our Legal Health Check – After a Disaster can help you identify areas in your life that may benefit from legal support following a disaster. It includes helpful prompts and topics you may not have considered.

More specific legal information can also be found in our Floods and Insurance factsheet (PDF download, 180 KB) and our Insurance claims after a disaster booklet (PDF download,1.1 MB).

Other legal information can be found in our range of publications and in the Law Handbook.

Support services

Recovery after disasters 
recovery.sa.gov.au

National Debt Helpline
ndh.org.au
1800 007 007

Insurance Council of Australia
insurancecouncil.com.au

Insurance Law Service
financialrights.org.au/caseworker-resources/insurance-law-service
1300 663 464 (Monday to Friday 10 am – 1 pm AEST) 

Lifeline – 24 hour crisis support
lifeline.org.au
13 11 14

Beyond Blue
beyondblue.org.au
1300 22 4636

1800 RESPECT 
24 hour domestic, family and sexual violence counselling service
1800respect.org.au
1800 737 732

SHINE SA – With Respect 
Family, domestic and sexual violence counselling for LGBTIQA+ people 
shinesa.org.au/withrespect
(08) 8300 5300