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Privacy Statement

Operation of the Site

The Webmaster of the Legal Services Commission Site is responsible for the administration of this Privacy Statement. The Legal Services Commission of South Australia is committed to protecting your privacy.

Use of anonymous information

The Legal Services Commission of South Australia automatically gathers anonymous information to monitor the use of the Legal Services Commission Site, like the numbers and frequency of visitors to the Legal Services Commission Site. We only use such data in the aggregate. This collective data helps us determine how much our clients use parts of the site, so we can improve the Legal Services Commission Site to ensure that it is as appealing as we can make it for as many users as possible. The Legal Services Commission of South Australia may publish or provide this aggregate data to other people.

Cookies

The Legal Services Commission Site uses cookies to track usage patterns and traffic trends, and to improve your experience. The information about your use is only analysed in the aggregate. Individual use is not analysed.

Information logged

The Legal Services Commission of South Australia makes a record of your visit and logs the following information for statistical purposes:

  • your server (IP) address and machine name;
  • your top level domain name (e.g. .com, .gov, .au, .uk etc.)
  • the date and time of visit to this Site;
  • time spent on particular pages;
  • pages accessed and documents downloaded;
  • the number of bytes transmitted and received for each request;
  • the previous site or page visited;
  • the search engine and keywords used;
  • any linked referral; and
  • the type of browser used and its operating system.

The Legal Services Commission of South Australia examines this information to determine the traffic through the server as well as access levels to specific pages. In order to deliver better services, we also perform statistical analysis to establish priorities and allocate resources.

No attempt will be made to identify you or your browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect server logs.

The statistics and log files may be preserved indefinitely and used at any time and in any way necessary to prevent security breaches and to ensure the integrity of the information supplied by the Legal Services Commission of South Australia.

Access to and use of this information is restricted to the management and staff of the Legal Services Commission of South Australia, who are subject to an agreement to adhere to this privacy statement.

The Legal Services Commission of South Australia reserves the right to gather more extensive information than indicated above regarding any attempted access to this Site which raises security issues, or in circumstances where the Legal Services Commission of South Australia has reason to believe a breach of the law is being or has been committed, and where necessary to make disclosures to the relevant authorities.

Submitted information

If you send us an email message, or submit information to us through an online form, we will record your message and contact details in accordance with governement record keeping standards. This information will only be used for the pupose for which you have provided it. We will not use your email or personal details for any other purpose and will not disclose them without your consent (unless required by law).

We use industry standard Secure Socket Layer (SSL) encryption, to ensure the highest security for personal details submitted via online forms on our Site.

Links to other sites

This Site contains links to other sites. The Legal Services Commission of South Australia is not responsible for the privacy practices or the content of such web sites. We recommend that you review the privacy policy of any site that requests personal information.

Changes to this Privacy Statement

If we decide to change the Legal Services Commission Site Privacy Statement, we will post those changes here on our website.

Contact details

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, you may contact:

The Webmaster
Legal Services Commission of SA, GPO Box 1718, Adelaide, 5001
Telephone 08 8111 5555

 

Dated 5 September 2019