The Residential Tenancies (Miscellaneous) Amendment Act 2023 (SA) and associated regulations came into force on 1 July 2024. These brought about a number of changes to the law in relation to rooming houses. For more information, please refer to Consumer and Business Services, SA Rental reform update July 2024. This section of the handbook is still being updated to reflect these changes.
The Residential Tenancies Act 1995 (SA) provides limited protection for residents (boarders and lodgers) of rooming houses [Part 7, ss 103-105W] in some circumstances.
From 1 July 2024, a rooming house is defined as a residential premises where 2 or more rooms are available for residential occupation in return for rent [Residential Tenancies Act 1995 (SA) s 3]. Previously it covered rooms available on a commercial basis for the residential occupation of at least 3 people. Part 7 Division 1A now provides for a designated rooming house as well. These are residential premises where 5 or more rooms are available for residential occupation in return for rent [s 103A].
Boarding arrangements in private homes would only be covered by the Act, therefore, if there are 2 or more rooms for boarders. There are no proposals for this Act to cover other boarders and lodgers and the only relevant law is the common law, see Boarders and lodgers.
The following pages in this chapter will cover the registration requirements for designated rooming houses, house rules, obligations of proprietors and tenants, rent increases and termination of agreements (including where someone abandons the property) as applicable to rooming houses.
Consumer and Business Services have produced the following resources for rooming house owners and residents:
Forms and fact sheets for rooming house tenancies are available from SA.GOV.AU website - Forms and fact sheets for rooming house tenancies.
From 30 November 2024, the proprietor of rooming houses with accommodation available for 5 or more persons (designated rooming houses) are required to registered to carry on business. This registration scheme has been set up from 1 July 2024 through sections 103A to 103G of the Residential Tenancies Act 1995 (SA). For more information, please refer to Consumer and Business Services' Rooming house proprietor's guide (PDF, 349 KB). Registrations issued before 30 November 2024 will be valid until 30 November 2025 (despite usually being issued for 12 months at a time).
Under section 103A of the Residential Tenancies Act 1995 (SA), a person must not carry on a business providing accommodation by designated rooming house agreements unless they are registered [s 103B]. Registrations are required from 30 November 2024 [Residential Tenancies (Miscellaneous) Regulations 2010 (SA) reg 23].
Applications for registration may be made to Consumer and Business Services accompanied by the prescribed fee [s 103C]. The Commissioner for Consumer Affairs must be satisfied that the proprietor (or each director in the case of a body corporate) is a fit and proper person to be registered and has appropriate qualifications or experience [s 103C(3)]. Registrations may be conditional or unconditional. The Commissioner may cancel or suspend a proprietor's registration if they are no longer a fit and proper person to be registered (28 days notice must be provided unless delay may cause a person to suffer significant harm, loss or damage [s 103F]. A proprietor may apply to SACAT for review of any decision to refuse, cancel or suspend their registration [s 103G].
Designated rooming house proprietors must notify the Commissioner within 14 days if their name, address, or the address of their designated rooming houses change [s 103E(1)]. They must also notify if they cease to carry on the business [s 103E(2) and (3)].
For more information about registration for proprietors of designated rooming houses, please refer to Consumer and Business Services SA.GOV.AU website - Rooming house proprietors.
The proprietor of a rooming house may make rules about the conduct of the residents. These rules must be in writing [Residential Tenancies Act 1995 (SA) s 105A]. The rooming house proprietor must ensure that the rules are displayed in a prominent place in the premises and provide a copy on request to any resident or prospective resident [s 105D]. However, if a copy is requested within 2 months of one being provided previously a further copy does not need to be issued, but a copy must be made available for inspection.
These rules will only be valid to the extent that they are made for the health and safety of the residents or the safety of property. A rooming house proprietor may make amendments to the house rules. These must also be in writing and they do not take effect until each resident of the rooming house has been given 7 days written notice of the change [s 105B].
If a resident believes a house rule to be unreasonble they can make an application to the South Australian Civil and Administrative Tribunal for a declaration confirming this and amending the rule. If SACAT makes an order that the rule is unreasonable, the house rule becomes void. A proprietor who fails to comply with a SACAT order to amend a house rule is guilty of an offence with a maximum penalty of $25,000 (expiation fee $2,000) [s 105C].
Under the Residential Tenancies Act 1995 (SA) a rooming house proprietor has the following obligations.
Rent and other charges
A rooming house proprietor must not receive extra payments (other than rent and/or a bond) as a condition to entering into, renewing or extending a rooming house agreement [s 105E(1)].
Whilst a rooming house proprietor must bear all statutory charges in relation to the premises they can require residents to make payments for [s 105E(3)]:
Appliances, fixtures and fittings installed after 1 July 2024 must meet minimum efficiency standards [s 105PA and Residential Tenancies Regulations 2010 (SA) reg 11A].
The proprietor must inform the resident in writing, and before the facilities or services are provided to the resident, of the basis on which the charges will be made [see s 105E(3)]. The rooming house proprietor must also provide an itemised account setting out their use of the facilities or services before requiring payment [s 105E(4)].
A proprietor cannot demand more than one weeks rent in advance [s 105F(1)]. Nor can they require a resident to pay by post-dated cheque [s 105F(3)].
At the request of a resident, a proprietor must, within 7 days, provide a statement to the resident outlining the payment the resident has made, and include information such as the date the payment was received, the amount paid, and whether the payment relates to rent, bond or for facilities and services [see s 105G].
A proprietor must not take or dispose of a resident's property or goods on account of any rent or amount owing to the proprietor. Maximum penalty: $35,000 [see s 105T].
Bonds
A rooming house proprietor cannot require more than one bond for the same rooming house agreement nor can they require the payment of a bond which totals more than 2 weeks of rent under the agreement [s 105K].
A receipt must be provided within 48 hours of payment. The bond must then be lodged with the Commissioner for Consumer Affairs within 4 weeks of receipt (if the person receiving it is a registered agent) or within 2 weeks (if the person receiving it is not a registered agent) [s 105L and reg 9].
From 1 July 2024, a resident may themselves lodge their bond with the Commissioner (Residential Bonds Online) who will then notify the proprietor or the proprietor's agent of the receipt of the amount, including the date it was received, from whom it was received and the relevant premises [s 105L(3) and reg 9]. If an amount received by way of bond is not within the definition of bond, the Commissioner may refund the amount [s 105L(4)].
Access and use of room and facilities
The proprietor must not unreasonably restrict or interfere with the quiet enjoyment, comfort of privacy of facilities or the resident’s room by the resident. They must ensure that the resident has reasonable access at all times to their room and to toilet and bathroom facilities.
When exercising their right of entry to the resident’s room, they must do so in a reasonable manner and not stay in the room longer than necessary to achieve the purpose of entry without the resident’s consent.
A proprietor who breaches any of these terms is guilty of an offence for which the maximum penalty is $25,000 [s 105N].
Security
It is a term of a rooming house agreement that a proprietor take reasonable steps to provide and maintain locks and other devices necessary to ensure each resident can make their room reasonably secure.
Neither the proprietor nor the resident can alter or remove a lock or security device without the consent of the other; nor can they unreasonably withhold their consent to the alteration or removal of a lock or security device.
The proprietor has an obligation to take reasonable steps to ensure the security of personal property and must provide each resident with a lockable cupboard (or something similar) within their room for use by them to secure personal property [s 105O].
Repairs and cleanliness
The proprietor must hand over the room to the resident in a reasonable state of cleanliness, and ensure that that the resident’s room and any shared facilities are kept in a reasonable state of repair and cleanliness [s 105P(1)]. If renovations are to be carried out, at least 14 days notice must be given. Where repairs are required to shared bathroom, toilet or laundry facilities the proprietor must minimise any inconvenience or disruption to residents and, if necessary, provide temporary substitute facilities.
Where repairs are required the resident must notify the proprietor of the defect requiring repair. A proprietor will not be found to be in breach of their obligation to repair if they were not notified of the defect [s 105P(3)].
Sale of rooming house
If the proprietor intends to sell the rooming house they must give the residents written notice no later than 14 days after entering into a sales agency agreement. The rooming house cannot be advertised for sale or made available for inspection by prospective purchasers until 14 days after the residents have been notified of the intention to sell [s 105Q(2)]. If the rooming house is sold, the proprietor must notify the resident of the purchaser and the date rent is payable to the new proprietor.
Under a rooming house agreement a resident must:
See Residential Tenancies Act 1995 (SA) s 105R.
If a proprietor wishes to increase the rent they must provide written notice stating the date that the increase takes effect. However, a proprietor may be prohibited from increasing rent if the right to do so has been excluded or limited by the terms of the rooming house agreement. Where accommodation is to be provided for a fixed term the rooming house agreement is taken to exclude an increase in rent during this time unless there is a specific term allowing for an increase.
Where a rent increase is allowed it must be at least 6 months after the date of the rooming house agreement or, if there has been a previous rent increase, the date of the last rent increase. The proprietor must give at least 4 weeks notice of an increase [Residential Tenancies Act 1995 (SA) s 105I].
Under the Residential Tenancies Act 1995 (SA) a rooming house agreement can be terminated by a proprietor or resident in a number of different ways.
Specific forms must be used when giving written notice to terminate a rooming house agreement. Copies of the forms can be located on the SA.GOV.AU website - Forms and Factsheets for Rooming House Tenancies website.
Termination for abandonment, unpaid rent, damage or breach
A rooming house agreement can terminate when:
* A resident will be taken to have abandoned a room if [s 105U(2)]:
In circumstances where a resident has abandoned a room, the proprietor may seek orders from SACAT relating to the date on which the room was abandoned, and any compensation payable as a result of the abandonment.
Termination for prescribed reason
From 1 July 2024, a proprietor may only terminate a periodic agreement for a reason prescribed by regulations [s 105U(6) and Residential Tenancies Regulations 2010 (SA) reg 19I]. At least 60 days notice must be given.
Regulation 19I sets out the following reasons:
In the case of a periodic agreement, a resident may terminate for no reason with one days notice [s 105U(7)].
If a resident abandons a room in a fixed term rooming house agreement of 6 months or more, they may be liable for costs caused by the abandonment , however the proprietor must take reasonable steps to mitigate any loss [see ss 105V (3)-(4)].
Termination based on abuse of a rooming house resident
Where an intervention order is in force against a resident for the protection of another resident or domestic abuse has been committed by a resident against another resident, the resident subjected to the abuse may apply to SACATfor an order to either terminate or replace the existing rooming house agreement [s 105UA(1) and (3)]. SACAT must be satisfied that the intervention order is for the protection of the applicant or a domestic associate of the applicant who normally resides in the rooming house, or domestic abuse has been committed against the applicant or their domestic associate who normally resides in the rooming house. The resident against whom the intervention order is in force or who has committed domestic abuse may be required to pay compensation to the proprietor for the termination of the agreement or damage to property [s 105UA(8)-(10)].
Property abandoned by the resident after vacating
Specific rules apply as to what a proprietor can do with property left behind by a resident who has vacated the rooming house [s 105W and reg 19J].
If the property consists of perishable goods, the proprietor can dispose or destroy the goods at any time after taking back repossession of the room.
If the property consists of other items that are not personal documents, the proprietor must keep the items safe for a period of at least 7 days after repossession of the room has occurred, and must make reasonable attempts to notify the former resident that property has been left behind at the premises. After the 7 days (or more) has passed, the proprietor can dispose of or destroy the items.
If the property consists of personal documents, the proprietor must keep the documents safe for a period of at least 7 days after repossession of the room, and must make reasonable attempts to notify the former resident that personal documents have been left behind at the premises. If the former resident does not reclaim the documents within the 7 day (or more) period, the proprietor can dispose of or destroy the documents after that time.
If the proprietor has incurred reasonable costs in storing the property, they may require the former resident to reimburse them of those costs.
See Residential Tenancies Act 1995 (SA) s 105W.