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Microsoft Outage - Staff update [13/11/2026, 2:09 PM]

Microsoft continues to investigate the service disruption impacting Outlook, Teams, and other services. At this time, an estimated time to resolution has not been provided and we do not expect the issue will be resolved today.

Staff should continue adhering to the contingency working arrangements detailed in the original notice.

Please also exercise heightened vigilance regarding unsolicited calls or text messages, as threat actors are actively attempting to exploit this incident.


Microsoft Outage - Staff update [13/11/2026, 10:21AM]

We are aware of a widespread Microsoft Outage currently affecting Outlook, Teams, and other services. Microsoft has confirmed the issue and is working on a fix.

While email services are unavailable, all staff are asked to follow these arrangements below until further notice:

  • Use Microsoft Teams and telephone for internal communications where available.
  • Contact your manager by phone if you cannot reach Teams.
  • Do not use personal email accounts or unapproved messaging applications for Legal Services business.
  • Continue providing client services and progressing matters wherever possible.
  • Continue working on tasks that do not depend on email.
  • Continue to follow Legal Services Privacy, confidentiality and information security requirements.
  • Keep an eye out for fake phishing scam emails or texts including fake IT support emails that announce Microsoft services have been restored asking you to enter work credentials onto unverified links to regain access to platforms. We will let you know when services are operating again.
  • Raise urgent escalation matters with your manager.

We will continue to keep you updated on this matter.