To make a complaint about discrimination, you need to have suffered some type of harm or loss because of it. A person cannot complain about a practice that they think is discriminatory but which does not affect them personally.
Any type of harm or loss can be considered. Typical examples are:
- being refused employment or not being considered for employment
- being treated less favourably than other staff in the workplace
- being refused accommodation, goods or services
- being offered accommodation, goods or services at a higher price or on less favourable terms than others
- not being able to gain access to public premises
- not being allowed to join a club, or being admitted on less favourable terms.
Detriment can also take the form of humiliation or denigration, for example, putting the person down, ridiculing them or jeering at them.
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