On 1 July 2014, the Travel Agents Act 1986 (SA), along with similar legislation in other states, was repealed. As a result, the Travel Compensation Fund (TCF) is being wound up, and travel agents will no longer need to be licenced. The reason for the reform was that many travellers are booking travel and accomodation on-line or arranging travel directly from airlines or other providers.
Travellers will remain protected under the consumer guarantee regime and other provisions of the Australian Consumer Law, including unfair contract terms.
Travel agents will be able to obtain accreditation from national bodies such as the Australian Federation of Travel Agents, which may offer some protection in the event of the insolvency of either an agent or a supplier. However, accreditation is voluntary.
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